Before leaving Raleigh, I called the cable company to see if I could cancel my account and drop off my equipment at the customer service center. The CSR asked me why I was cancelling and I told him it was because I was moving.
CSR: Are you moving out of our service area?
WG: Yes.
CSR: Did you check?
WG: Well, since I have (another cable company) schedule to come and do an install, yes.
CSR: Is there anything we can do to keep you in our service area?
WG: I'm moving because my job transferred me. It has nothing to do with my cable service.
10:28 AM
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