Dear Ashley Furniture of Raleigh,

Recently I purchased my first brand new set of furniture, and I gave your store my business. After dropping down more cash than I pay in rent every month, I was informed that the furniture would not arrive for 3 weeks.

When your distribution center called to set up a delivery time, I told them that I needed to have it by 5PM, as I had plans that night. Unfortunately, I have a job and a life, and I cannot sit around all day waiting for my furniture.

I made arrangements to work from home tomorrow. The distribution center called today and told me my furniture would be delivered between 3 and 7 PM. When I said, "But I told you I can't accept delivery after 5," the response was, "Well, don't you have a friend or a neighbor who can accept delivery?" I'm sorry, this is furniture, not a book or a jacket. You'll forgive me if I want to make sure that it is a.) what I ordered and b.) in perfect condition before I accept delivery.

Oh, you can try and be there by 5 tomorrow, but if I'm not there when you get there you will charge a re-delivery fee?

What's that? Reschedule? Hmm, but you can't tell me what time you will come on that day either, can you? I fail to see how that helps. At all.

I have 2 more rooms in my house that need furnishing. I do know where I won't be going.

Thank you for making my first furniture buying experience , um, memorable,

Watergirl

P.S. Thanks for calling me the morning of delivery to tell me that I won't be getting one of my pieces as it was damaged in shipment. I am so thrilled with the idea of having to go through this again.